Privacy Policy
This policy explains what personal data Empires Trading collects through our website, Telegram channels and payment bot, how we use it, and the choices you have. Empires Trading operates from Singapore, and we aim to handle personal data in line with Singapore's Personal Data Protection Act (PDPA).
Last updated: January 1, 2025
01Data we collect
| Source | Data |
|---|---|
| Payment bot | Telegram user ID, Telegram username, the wallet address you pay from, and your payment history (plan, amount, date, transaction ID) |
| Website | Analytics data collected through Google Analytics, such as pages visited, time on page, device and browser type, approximate location (country or city), and the site that referred you. This is only collected if you accept analytics cookies. |
| Support messages | Anything you choose to send us when you contact us on Telegram, X or by email |
02Data we don't collect
Our website has no sign-up or email forms. We never ask for or store card details, exchange account logins, passwords, private keys or seed phrases. If anyone asks you for these in our name, it is a scam.
03How we use your data
- To process payments and add you to, or remove you from, the VIP channel.
- To manage your plan, including expiry dates and Lifetime membership.
- To answer your support requests and provide 1:1 support for Lifetime + 1:1 Support members.
- To understand how visitors use our website so we can improve it.
- To enforce our Terms of Service, including our rules against sharing VIP content.
We do not sell your personal data, and we do not use it for advertising.
05Blockchain transactions
Payments are made in USDT on BNB Smart Chain. Blockchain transactions, including wallet addresses and amounts, are public and permanent. We cannot change or delete data recorded on a blockchain, even after we delete your records from our own systems.
06How long we keep data
- Members on a fixed-period plan: we keep your data for 3 months after your plan expires. If you don't renew within that time, we delete your Telegram ID, username and wallet address from our records.
- Lifetime members: we keep your data for as long as your Lifetime membership is active.
- Transaction records: we keep basic records of payments (transaction ID, amount, date) for 1 year to meet accounting requirements.
- Website analytics: kept for 14 months under our Google Analytics settings.
08Your rights
Depending on where you live, you may have the right to ask us to:
- Show you the personal data we hold about you.
- Correct data that is inaccurate.
- Delete your data, subject to records we must keep by law.
- Stop using your data for a specific purpose.
To make a request, contact us through our contact page. We may need to confirm your Telegram account before acting on a request.
09Security
We limit access to member data to the team members who need it to run the service, and we use reasonable measures to protect it. No system is completely secure, so we cannot guarantee absolute security.
10Age requirement
Our services are for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has given us their data, contact us and we will delete it.
11International transfers
Our service providers, including Telegram and Google, may process data on servers outside Singapore. By using our services, you understand that your data may be transferred to and processed in other countries.
12Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
13Contact
Questions about this policy or your data can be sent through our contact page.